How the telemedicine model works
Under the Favorit Telmed telemedicine model, whenever you experience a health problem, you must first call the santé24 online practice on +41 44 404 86 86 before you see a doctor or go to hospital. The doctors and medical experts at santé24 are available to you round the clock.
- Qualified specialists will discuss a suitable procedure with you. santé24 will help you look for doctors and therapists.
- santé24 staff do not prescribe any diagnostic or therapeutic measures, but only offer you their recommendations. The decision on what steps to take is yours.
- No co-payment (does not affect your excess and deductible): For any telemedicine services that santé24 provides (advice, consultations with experts and doctors), as long as basic insurance covers them. Exceptions include: advice and consultations in conjunction with nutrition advice and the psychological/psychiatric counselling service.
- You get a discount of between 4% and 10.25% on your premium [[tooltip::Telemedizin-Modell]]. Use our premium calculator for an easy way to compare premiums for SWICA basic insurance plans and your potential savings: go to premium calculator.
